Looking for Projectplace Funnels

Do you find that your colleagues turn to you for Projectplace related questions?
Do you know Marie, Trude, Harald, Katrin, Kathrine, Matthew, Andrea and  Maren at Projectplace support on a first name basis and they know your voice instantly?
Do you have Projectplace Support on speed dial?
Do you find yourself wondering if you should create a short version on the Projectplace Manual for internal distribution?

Then you want to put a link to the  Answers section of Projectplace Ideas on your intranet or why not even in the project itself. At Projectplace Answers you can answer your users so that other users can read and benefit from your knowledge. You can also use it to ask about our Project Models or about how our Scrum Master Lena uses Projectplace in our own development projects.

Let me know if there's anything I can do to help you get started with Projectplace Answers

Happy posting,
Karolina

New release 1st June 2010

We had a release on Tuesday night where the main focus was improvements in the beta of the social features on the Project Overview aka the Project Wall.


Improvements to the beta of the new social features on the Project Overview

• Graphical improvements, we have some buttons instead of just text links.

• There are improvements of the notification, e.g. you get an e-mail when you are @referenced. Information from the conversations on the Project Overview are also included in the daily Activity Report.

• @ referencing. If you use Facebook you will be familiar with this feature already. If you want to direct a post to a specific person you write @ followed by the start of the person's name. You will get up a list of the project members whose name start with those letters to choose from. See a film about it here: http://www.youtube.com/watch?v=5kvitQnO1AU

• #tags This is a standard feature in e.g. Twitter. Tagging your conversations makes it easy to follow and find relevant information. Clicking on a #tag will give you a list of all the posts containing that #tag. Here a film on how to use #tags to organise your information on the Project Overview. http://www.youtube.com/watch?v=t6cZVZzerl0

If you haven't got the beta activated and would like to try, there's a link to activate it on the Project Overview. This link is there for administrators only. We welcome feedback on Projectplace Ideas.

Gravatar Support

To make it easier to upload an image to Projectplace, we now check if there's a Gravatar image for the email address and let you import that. Here's a film on how you use your Gravatar image in Projectplace.

http://www.youtube.com/watch?v=IMuWFLOisE8

Your picture will now also be visible in the Member tool.

Easier for new members

We have simplified the process for people invited to a project so there's now only one screen to fill in. This means that your invited project members will have an easier time creating a user account.

Thoughts after an Ideas meeting

The Ideas Quality Backlog meeting was a little different this month. We decided to go through the top ranked ideas on Projectplace Ideas in general and not just the ones with status Quality Backlog. The purpose was to update the User Experience Team on the top needs from our user base and see if there are some that can be at least partially solved with an easy solution.

There are the ideas that we talked about:
http://ideas.projectplace.com/feedbacks/46367-issues-possibility-to-email-information-comments-or-documents-outside-project
http://ideas.projectplace.com/feedbacks/46617-dependencies
http://ideas.projectplace.com/feedbacks/46242-i-would-like-to-be-able-to-use-projectplace-to-conduct-procurement
http://ideas.projectplace.com/feedbacks/46287-mac-firefox-plugin
http://ideas.projectplace.com/feedbacks/46436-project-wiki
http://ideas.projectplace.com/feedbacks/46381-multiple-select-in-search-for-issues
http://ideas.projectplace.com/feedbacks/46370-full-access-to-project-documents-via-webdav-folder
http://ideas.projectplace.com/feedbacks/46235-notifications-by-e-mail-when-someone-comments-on-an-issue
http://ideas.projectplace.com/feedbacks/46259-link-to-documents-from-the-task-arbeidsoppgaver-window
http://ideas.projectplace.com/feedbacks/46416-mac-support-netviewer
http://ideas.projectplace.com/feedbacks/46322-search-functionality-like-google-or-in-windows-vista
http://ideas.projectplace.com/feedbacks/46442-italian-language
http://ideas.projectplace.com/feedbacks/46238-a-possibility-to-fill-in-all-the-info-at-once-when-creating-a-new-issue
http://ideas.projectplace.com/feedbacks/46506-mobile-pp-version-for-htc-cellphones-the-microsoft-windows-mobile-system


I will insert a little comment in each of the ideas that we have discussed and will take some of the more interesting points here, interesting in my own subjective opinion of course.

Dependencies: This is still something that we are looking for more information from you about. What is the big attraction? Please let us know what the actual need is. I have posted a question in this thread a couple of times and haven't had a lot of replies. If this would really help you, please let us know in which scenarios dependencies are necessary and if you're using Planner and/or Tasks for your plan.

Document Management:

• The Plug-in functionality that we have for Internet Explorer and Firefox extended to more browsers and platforms. It's really nice that you like the Plug-in and PowerTab and we have a taskforce looking into the possibilities of doing something that would work for more users. Let me be absolutely clear about the fact that this is not an easy task and we will not build a specialist solution for each browser - operating system setup. The current Plug-in provides two basic funcionalities: Drag and Drop between Projectplace and your computer and the possibility to open files straight from Projectplace in the right application, use them there, and then save them back to Projectplace when they're closed with integrated serverside lock and version management. As far as I know, noone else can do this for any browser? If I'm wrong please let me know. We would like to look at a solution that works, and does not require extensive installations because at the end of the day, it needs to be easy for our users. While we are looking at this, we are also making sure that the basic interface should be as user friendly as possible, whether or not you use the Plug-in.

• Syncing of offline content. This is something that we hear from time to time. However, in my experience having worked for Projectplace since 2001 this need is slowly decreasing with more unbiquitous internet access. Feelfree to disagree with me, but please tell me why I'm wrong and when you need it.

Mac Support: It seems like a lot of our Mac users think that we don't support them. Let me just do a quick recap of what I normally say. Projectplace works fine on a Mac and we support it. We recommend Firefox, but you can certainly use Safari aswell for most things. A few things like time reporting don't work in Safari, on a Pc or a Mac. There are two things that are different on a Mac:

• There is no Plug-in for any web browser on Mac. See above on the discussions about the Plug-in.
• The online function provided via our partner Netviewer has a different client for Mac. It has less functionality than the Pc client, notably you can not use the inbuilt VoIP in Netviewer for Mac. We hope to get an updated version of Netviewer that includes support for starting online meetings on Mac later this year and I will keep you updated on what the new client will look like. Last time I checked, a week or so ago, it still did not include VoIP but had the possibility to rent a conference call room through the Netviewer client at local rates for the duration of the meeting. Or you could use one of the free VoIP services like Skype.